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Recap of The Unforgettable Customer Experience Event

On March 7, Nordic Business Forum hosted an event spotlighting the crucial importance of customer experience. Attendees had the privilege of hearing valuable insights from Salla Seppä and Priit Liiv, two renowned experts in the field.

Here are some highlights that emerged from this captivating session:

  • Customer experience encompasses all memorable aspects of an interaction.
  • Creating emotional connections is at the core of exceptional customer experience.
  • Every moment is an opportunity to positively impact the customer's memory.
  • A well-coordinated team surpasses the sum of its individual parts.

We're grateful to our engaged audience who asked insightful questions and enriched the discussions.

To stay informed about our upcoming events, feel free to contact us via private message on linkedin or send us an email to be added to our mailing list !

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